successfully planned and implemented
layout project also clearly signals
where, when, and how to keep the
process in rhythm through every unit
in the organization, from material
handlers to line leads, quality team
members, maintenance, and packaging,
warehouse, and shipping employees.
Finally, the most successful organizations
are managed by a dashboard of
objective metrics that drill down into
each function and process. Successful
metrics are accurate, meaningful,
empowering for the workforce, easily
accessible, and closely monitored.
Key performance metrics must include
clear, attainable targets and clear
methods of measurement, and hold
employees and/or teams accountable
for achieving the objectives. In addition,
an impacted group must have at its
disposal the continuous improvement
tools necessary to affect a metric and
the freedom to drive change to achieve
improved, sustainable performance.
Tony Michael started Strategy3 Inc. in 2000 after more
than 13 years with General Motors. The firm focuses on
manufacturing engineering implementation through
operational improvement, supply management,
and project management. His GM experience
included positions in manufacturing engineering
management, plant and facility management, and
senior operational leadership. In addition to his work
with Strategy3, Michael holds positions on the board
of directors for several U.S. companies. Michael
holds a bachelor’s degree in industrial engineering
and an MBA from the University of Dayton.
The success of these projects and
delivering on the metrics must be
rewarded with at-risk compensation.
All bonuses for all levels in an
organization should be tied to objective,
accountable metrics for employees.
Identifying and managing projects
around the five critical functions
discussed in this article create an
environment that allows a food
processing organization to achieve
operations. By closely monitoring key
performance indicators by discipline
on the dashboard, an organization
can promote the identification of
continuous improvement projects
and objectively value their impact.
Mastering the concepts in these five
areas empowers an organization’s
leaders to step forward and drive
sustainable, profitable change. J
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